- Severe injuries to the student - savage assault, mutilation, burns, permanent brain injury or limb / mobility loss.
- Murder /rape / assault of a student
- Injury, physical abuse or Death of a child
- Violent death / Multiple casualties /deaths- eg: Shooting / bomb explosion.
- (Immediate) Friends (shock, loss, grief, anger)
- (Immediate) Family (language difficulties, difficulty understanding process & procedure, grief, shock, anger)
- Accommodation / Homestay provider
- (Greater circle) Class mates, acquaintances, students at educational institution, students at other educational institutions. (shock at events / outcome, concern for personal safety, anxiety, mistrust of others)
Critical Incident Management Team (being privy to perhaps more detailed information than others)
International Support, Student Services Staff, including administrative and counselling staff.(coalface support of CIMT, immediate friends and family of the student and greater community, depending on the incident.)
External Emergency Services (Police, Ambulance, State Emergency Service, Hospital staff - again - depends on the incident)
Religious affiliations (counselling and if necessary - damage control, particularly if a crime has been committed)
- eg: we have not yet seen it in Australia, (thank goodness) but how would we cope / manage a situation where a student has been involved in a terrorist act - eg: London subway bombings, Madrid train bomb, Bali restaurant bomb etc etc. or
- is revealed to have been involved with some sort of extremists group who's purpose is to harm?
What suggestions and assistance would you give them to provide support?
- Memorial service invitation
- Debriefing session
- Personal counselling availability to students, staff and affected community members at no cost at the Universities Student Services.
- Creation and issue of a pamphlet or brochure along the lines of UOS (2006) "How to cope with the effects of critical incident stress" with contact numbers for support.
Author: Eileen Hjertum - PIER Online Diploma student